#CoronaMathiJeet #StayHomeStaySafe

The world is going through a challenging time. During these times, we request everyone to maintain social distance, stay home as much as possible and follow the precautionary measures set by the government and WHO.

We hope the following services will help ease the connection needs with your friends, family and business while you maintain social distancing.

Click here to know how we are responding to this unprecedented situation. Stay home, stay healthy, stay safe!

Need to recharge while staying home?

During the period of lock down and social distancing, you can recharge your account by following means:
  • You can use Ncell App (available in Google Play and App Store) or go to payment.ncell.axiata.com. You can use your debit or credit card to load balance in your or any Ncell numbers.
  • You can also use other online mediums like eSewa, Khalti, IME Pay, PrabhuPay or e-banking.
  • You can also request for balance transfer from your friends and family or take Saapati (details below).

120% bonus on every recharge

  • Recharge your account and get 120% bonus balance
  • Bonus balance can be used for 3 days to call and message any Ncell number or to surf internet
  • If you do not have recharge cards, you can recharge via Ncell app, payment.ncell.axiata.com, eSewa, Khalti, IME Pay, PrabhuPay, e-banking and other online mediums.

Stay Home Pack - don't miss out on work and fun!

  • Total 15GB = 10GB applicable in all network + 5GB applicable in 4G network
  • Valid for 7 days from 12 midnight to 6 pm in the evening
  • Just Rs. 230 (Rs. 293.69 including taxes)
  • Dial *17123# to buy

Stay connected with your loved ones

  • Day Voice and SMS pack (5am – 5pm) of 720 minutes talktime and 720 SMS at just Rs. 12 (Rs. 15.32 including taxes)
  • Night Voice and SMS pack (10pm – 6am) of 480 minutes talktime and 480 SMS at just Rs. 10 (Rs. 12.77 including taxes)
  • Above Voice and SMS packs can be used to call and text any Ncell number
  • Voice pack is valid for 1 day

Get double Saapati amount of Rs. 80

  • Double Saapati amount, i.e., Rs. 80
  • Same service fee of Rs. 2 (Rs. 2.55 including taxes)
  • You can take Saapati when your main balance is Rs. 5 or less and your SIM is at least 2 months old
  • Dial *9988# to take Saapati

Transfer more balance with zero service fee

  • Service fee has been made free now
  • Up to 20 transfer in a day
  • Up to Rs. 500 per transaction
  • Up to Rs. 10,000 transfer in a day
  • To transfer, dial *17122*mobile-number-to-transfer*transfer-amount# or use Ncell app

Complimentary Digital Services

TDO Service Nepal

  • Free consultation with Doctor over Facebook Messenger regarding COVID-19 accessible via http://www.nepalfightscorona.com/
  • Possibility to check symptoms for COVID-19
  • Free offer valid till May 2, 2020
  • Customer will have to activate TDO Nepal service in case they need to consult about other health issues apart from COVID-19

ekGhanti Radio Service


  • Customer can dial 17165 to listen to Nepali classic hits for free for 15 mins every day.
  • There will be 5 songs that will be played sequentially.
  • The offer will be valid until May 2, 2020.

Hungama Music Pro

  • Users will have to send SMS StayHome to 17157 for activation of offer for 1 month.
  • Users can then download Hungama Music Pro app via Playstore or Appstore and use the premium version of the app (download and offline play feature).
  • Offer will be valid till May 3,2020

Daami Music

  • Users will have to send SMS StayHome to 17155 for activation of offer for 1 month..
  • Users can then download Daami Music app via Playstore or Appstore and use the premium version of the app (download and offline play feature)
  • Offer will be valid till May 3,2020


  • Type FT and send SMS to 17156 or go directly to http://www.kidseetv.com for free 30 day subscription of KIDSEE
  • Get access to contents for your kids including exciting cartoon series, science fictions and popular movies such as Tenali Rama, Pokemon, Panchtantra and many more
  • Offer valid till May 3, 2020 


  • Type Stayhome and send SMS to 17173 to activate the offer for 30 days
  • Download Loksewa app from Google Play and get Loksewa content for free including the feature to download and play offline
  • Offer valid till May 4, 2020


  • Dial *17141*3# or go directly to http://www.playzonenp.com for free subscription of Playzone service
  • Enjoy free access to content to play and download various Nepali games like Crazy Tempo Rush, Super Bikemandu, Dharahara Assemble and many more
  • Offer valid till April 19, 2020


  • Dial *17141*1# or go directly to http://www.ivideonp.com for free subscription of iVideo service
  • Enjoy free access to content to stream Nepali original web series and many more
  • Offer valid till April 19, 2020

Enjoy watching TV in your mobile

  • Download Prabhu TV app from Google Play or App Store
  • Click on Login and choose Ncell to login
  • Enter your Ncell mobile number
  • You will receive an activation code in the mobile number from 31041
  • Enter the activation code and enjoy free access to Prabhu TV till May 7, 2020

© Ncell 2020