Ncell app is provided by Ncell Axiata Limited as a free app to its customers for easier account management and self-service. This SERVICE is provided by Ncell Axiata Limited at no cost and is intended for use as is.
This page is used to inform app users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service
Information Collection and Use
The app does use third party services that may collect information used to identify you.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below.
By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document. The exact procedure for controlling app permissions may be dependent on the User's device and software.
Please note that the revoking of such permissions might impact the proper functioning of this Application.
If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e., accessed to, modified or removed) by this Application.
Approximate location permission
Used for accessing the User's approximate device location. This Application may collect, use, and share User location Data in order to provide location-based services. We use this permission to provide you information related to nearest Ncell retail stores based on your current location.
Used for accessing contacts and profiles on the User's device, including the changing of entries. We use this permission to get contact information in send SMS and balance transfer feature of Ncell app.
Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.
Precise location permission
Used for accessing the User's precise device location. This Application may collect, use, and share User location Data in order to provide location-based services. We use this permission to provide you information related to nearest Ncell retail stores based on your current location.
Used for accessing features related to the User's messaging including the sending, receiving and reading of SMS.
Used for accessing shared external storage, including the reading and adding of any items. We use this permission to store files when you download call details, bills, ringtones and wallpapers.
Used for accessing photos from your gallery, including the reading and adding of any items. We use this permission to store files when you download call details, bills, ringtones and wallpapers. Also to get your pictures to set as profile picture.
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Ncell Axiata Limited
Ncell ICON, Ward no. 26, Lainchaur,
Kathmandu Metropolitan City, Kathmandu District,
Bagmati Pradesh, Nepal
Phone: +977 980 555 4444