Ncell Loyalty Program (Prepaid/Postpaid)

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Earn Loyalty Points and get exciting benefits!

Welcome to Ncell Loyalty Program. Each Loyalty enrolled customer can enjoy benefits via *17133# or Ncell App.

What are the loyalty benefits?

  1. The offer has been launched to appreciate the loyalty of our special customers.
  2. Upon successful enrollment, customers can earn 1 Loyalty Point per Re. 1 spending.
  3. The collected Loyalty Points can be used to redeem different Offers.
  4. The offers include Ncell data packs & voice packs as well as discounts and free offers from other service providers.

Who are eligible for Loyalty Program?
Customers who are continuously with us in Ncell network are eligible for Loyalty Program.

How is Tier Level determined?
Upon enrollment into the Loyalty program, you will receive welcome message and 100 bonus loyalty points. Your default Tier level will be “Silver.” You can upgrade to higher tier levels with increase in total earned points.

Total earned Loyalty Points Prepaid Tier Level Postpaid Tier Level
1 to 5000 Silver Not Available
5000 to 15000 Gold Gold
More than 15000 Platinum Platinum

Higher the tier level, better will be the Loyalty Offers that can be redeemed.

Points Silver (Prepaid Only) Gold (Prepaid/Postpaid) Platinum (Prepaid/Postpaid) Validity
500 200 MB + 20 mins 300 MB + 30 mins 400 MB + 40 mins 3 days
1000 500 MB + 50 mins 700 MB + 70 mins 900 MB + 90 mins 3 days
2000 1 GB + 100 mins 1.4 GB + 140 mins 1.6 GB + 160 mins 7 days
3000 2 GB + 200 mins 2.5 GB + 250 mins 2.8 GB + 280 mins 7 days
4000 3 GB + 300 mins 3.6 GB + 360 mins 4 GB + 400 mins 7 days
5000 5 GB + 500 mins 6 GB + 600 mins 7 GB + 700 mins 7 days

Along with these, discounts and free services of other service providers/merchants will be availed.

How to check the Loyalty Balance and redeem offers?

In the Ncell App, on the top right corner of your home screen, click on the Menu tab. Go to Profile> My Loyalty. You can see your loyalty card with balance, expiry date etc. You have below options/tab:

  • Loyalty Information (Brief Info about Loyalty Program)
  • Offer (Redeem offers -available Ncell packs, other discount offers etc. using loyalty points)
  • Transaction History (query redemption of loyalty points done during daily/weekly/monthly period)

What will happen if I do not redeem loyalty points for long time? 
If you do not use your loyalty points for certain time periods, your points will expire. Keep earning points and enjoy redeeming loyalty offers.

What is Merchant offer in Loyalty Program?
The Merchant offers are discounts at various loyalty partners' outlet which loyalty customers can obtain by redeeming loyalty points.

Loyalty partner name Location Discount Points
BFHillshoes New Road, Kathmandu 20% Off 100 points
Kyi-Dhe Kitchen & Bar Naagpokhari, Kathmandu 20% Off 50 points
Curilo Restaurant Lainchaur, Kathmandu 15% Off 50 points
Photo Concern  New Road, Kathmandu 15% Off 100 points
SUIT LAND Kumaripati, Lalitpur 20% Off 100 points
Sinka Restaurant Kathmandu 15% Off 50 points
*Valley Express Restaurant Nayabazar, Kathmandu 15% Off 50 points
Embassy Restaurant Panipokhari, Kathmandu 12% Off 50 points
Biryani Adda Restaurant Kathmandu 10% Off 50 points
DeValley Restaurant Tripureshwor, Kathmandu 10% Off 50 points
Foodbagaan Restaurant Maitidevi, Kathmandu 10% Off 50 points
*Sundown Restaurant Tripureshwor, Kathmandu  10% Off 50 points
Dreams International Gold Resort Butwal, Kalikapath 25% Off 200 points
Dreams International Resort Butwal, Kalikapath 25% Off 200 points
O2Bar&Grill Restaurant Lakeside, Pokhara 15% Off 50 points
Hotel Iceland Lakeside, Pokhara 10% Off 200 points
Sital Chautari Restaurant Baneshwor, Kathmandu 15% Off 50 points
Marcopolo Restaurant Chhaya Center, Thamel 20% Off 50 points
Kupu Kids Lazimpat, Kathmandu 10% Off 100 points
Sumeru Opticals Pulchowk, Laltipur 20% Off 100 points
The Shine Dental Sanepa, Laltipur 10% Off 100 points
Kriti Opticals Bhaisepati, Lalitpur 20% Off 100 points
Aarya Welness Spa Baluwatar,Kathmandu 30% Off 100 points
The Glam City  Bhairawaha 10% Off 100 points
Hastag Food and Bar Biratnagar 10% Off 50 points
Royal Biryani House Traffic Chowk, Biratnagar 10% Off 50 points
Mughal Empire Restaurant All outlet,Kathmandu 10% Off 50 points
Nizam’s House Durbarmarg, kathmandu 15% Off 50 points
Baby Tree Jhamsikhel, Kuleshwor 15% Off 50 points
Clinic One Kathmandu Jawalakhel, Bhaktapur 10% Off 100 points
Drishya Lounge Eyeplex Mall, New Baneshwor, Kathmandu 12% Off 50 points
Hardrock Cafe Sherpa Mall, Kathmandu 15% Off 50 points
Blue Note Cafe Sanepa, Lalitpur 10% Off 50 points
Barpeepal Hotel Pokhara 10% Off 200 points
Makuchen Bakery Kathmandu 15% Off 100 points
Athiti Resort Pokhara 20% Off 200 points
Annapurna Cable Car Pokhara 10% Off 100 points
BHU Clothing Bluestar Complex (5th Floor), Tripureshwor, Kathmandu 17% Off 100 points
New Mew Kathmandu All Outlet 15% Off 100 points
The Grill Nation Battisputali, Kathmandu 7% Off 50 points
Ganapati Sweets Jawalakhel, Lalitpur 10% Off 50 points
Dhyenwantari Restautant Haadigaun, Kathmandu 15% Off 50 points
Wosa Wears Patan, Durbar Square 20% Off 100 points
Palu Authentic Newari Cuisine Ananda Bhawan, Lazimpat 20% Off 50 points
Bricks Cafe Dharan Putali Line, Dharan 10% Off  50 points
The Aila Lounge Kumaripati, Lalitpur 20% Off 50 points
The Body Shop Kathmandu All Outlet 12% Off 100 points
Gokarna Forest Resort Nagpokhari Marg, Gokarneshwor 10% Off 200 points
Gamala Ghar Pvt. Ltd. Jawagal, Lalitpur, All outlet 10% Off 100 points
Tamarind Restaurant & Bar Pvt. Ltd. Jhamshikhel Road, Lalitpur 15% Off 50 points
Oskar Bar and Grill Pvt. Ltd. Lazimpat, Kathmandu 15% Off 50 points
Café de Tukche Restaurant Nursery Marga, Lazimpat 10% Off 50 points
Zen Bistro & Café Restaurant Bansbari Road, Kathmandu 15% Off 50 points
Kathmandu Organics Pvt. Ltd. Nurser Lane, Kathmandu 10% Off 100 points
Guitar Shop All over Nepal 10% Off 100 points
Alev Kebab Sultanate Restaurant Tangalwood, Kathmandu 15% Off 50 points

 *Valley Express Restaurant & Sundown Restaurant will offer the stated discount on the bill amount of Rs. 1000 above and Rs. 1500 above respectively.