Ncell Loyalty Program
Earn Loyalty Points and get exciting benefits!
Welcome to Ncell Loyalty Program. Each Loyalty enrolled customer can enjoy benefits via *17133# or Ncell App.
What are the loyalty benefits?
- The offer has been launched to appreciate the loyalty of our special customers.
- Upon successful enrollment, customers can earn 1 Loyalty Point per Re. 1 spending.
- The collected Loyalty Points can be used to redeem different Offers.
- The offers include Ncell data packs & voice packs as well as discounts and free offers from other service providers.
Who are eligible for Loyalty Program?
Prepaid customers who are continuously with us in Ncell network are eligible for Loyalty Program.
How is Tier Level determined?
Upon enrollment into the Loyalty program, you will receive welcome message and 100 bonus loyalty points. Your default Tier level will be “Silver.” You can upgrade to higher tier levels with increase in total earned points.
| Total earned Loyalty Points | Tier Level |
|---|---|
| 1 to 5000 | Silver |
| 5000 to 15000 | Gold |
| More than 15000 | Platinum |
Higher the tier level, better will be the Loyalty Offers that can be redeemed.
| Points | Silver | Gold | Platinum | Validity |
|---|---|---|---|---|
| 500 | 200 MB +20 mins | 300 MB + 30 mins | 400 MB + 40 mins | 3 days |
| 1000 | 500 MB + 50 mins | 700 MB + 70 mins | 900 MB + 90 mins | 3 days |
| 2000 | 1 GB + 100 mins | 1.4 GB + 140 mins | 1.6 GB + 160 mins | 7 days |
| 3000 | 2 GB + 200 mins | 2.5 GB + 250 mins | 2.8 GB + 280 mins | 7 days |
| 4000 | 3 GB + 300 mins | 3.6 GB +360 mins | 4 GB + 400 mins | 7 days |
| 5000 | 5 GB + 500 mins | 6 GB + 600 mins | 7 GB + 700 mins | 7 days |
Along with these, discounts and free services of other service providers/merchants will be availed.
How to check the Loyalty Balance and redeem offers?
Using code, dial *17133# and you will find the following menu to press:
1. My Loyalty Balance
2. Redeem Offers
3. Query transactions
Simply press 2 to redeem loyalty points and 1 for checking loyalty balance.
Using Ncell App, click on your picture/go to My Profile from your Home screen.
You can see your loyalty points balance and Tier level right in the top profile info. If you scroll down and go to “My Loyalty”, you can see your loyalty card with balance points, expiry date etc. Below the card, among 3 options, click on “Offer”, to check the available offers and redeem.
What is Loyalty offer?
The Loyalty flash offer has been launched where the loyalty customers can enjoy the following discounts at our Loyalty partners.
| Loyalty partner name | Location | Discount | Points |
| BFHillshoes | New Road, Kathmandu | 20% Off | 100 points |
| Kyi-Dhe Kitchen & Bar | Naagpokhari, Kathmandu | 20% Off | 50 points |
| Curilo Restaurant | Lainchaur, Kathmandu | 15% Off | 50 points |
| Photo Concern | New Road, Kathmandu | 15% Off | 100 points |
| Sinka Restaurant | Kathmandu | 15% Off | 50 points |
| *Valley Express Restaurant | Nayabazar, Kathmandu | 15% Off | 50 points |
| Embassy Restaurant | Panipokhari, Kathmandu | 12% Off | 50 points |
| Biryani Adda Restaurant | Kathmandu | 10% Off | 50 points |
| DeValley Restaurant | Tripureshwor, Kathmandu | 10% Off | 50 points |
| Foodbagaan Restaurant | Maitidevi, Kathmandu | 10% Off | 50 points |
| *Sundown Restaurant | Tripureshwor, Kathmandu | 10% Off | 50 points |
| The Bakery Cafe | All Outlets | 12% Off | 50 points |
| Dreams International Gold Resort | Butwal, Kalikapath | 25% Off | 200 points |
| Dreams International Resort | Butwal, Kalikapath | 25% Off | 200 points |
| O2Bar&Grill Restaurant | Lakeside, Pokhara | 15% Off | 50 points |
| Hotel Iceland | Lakeside, Pokhara | 10% Off | 200 points |
| Sital Chautari Restaurant | Baneshwor, Kathmandu | 15% Off | 50 points |
| Marcopolo Restaurant | Chhaya Center, Thamel | 20% Off | 50 points |
| Kupu Kids | Lazimpat, Kathmandu | 10% Off | 100 points |
| Sumeru Opticals | Pulchowk, Laltipur | 20% Off | 100 points |
| The Shine Dental | Sanepa, Laltipur | 10% Off | 100 points |
| Kriti Opticals | Bhaisepati, Lalitpur | 20% Off | 100 points |
| Aarya Welness Spa | Baluwatar,Kathmandu | 30% Off | 100 points |
| The Glam City | Bhairawaha | 10% Off | 100 points |
| Hastag Food and Bar | Biratnagar | 10% Off | 50 points |
| Royal Biryani House | Traffic Chowk, Biratnagar | 10% Off | 50 points |
| Mughal Empire Restaurant | All outlet,Kathmandu | 10% Off | 50 points |
| Nizam’s House | Durbarmarg, kathmandu | 15% Off | 50 points |
*Valley Express Restaurant & Sundown Restaurant will offer the stated discount on the bill amount of Rs. 1000 above and Rs. 1500 above respectively.
How can I redeem Loyalty offers?
You can redeem offers by following the standard process.
i) Go to Ncell App. Click on your picture/go to My Profile from your Home screen.
Please scroll down and go to “My Loyalty”. You can see your loyalty card with balance points, expiry date, etc.
Click on “Offers” to check and redeem the available flash offers.
ii) Dial *17133# and select 2 to redeem offers. Select 2 Merchant Offer to get the Flash offer.
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