Ncell Loyalty Program

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Earn Loyalty Points and get exciting benefits!

Welcome to Ncell Loyalty Program. Each Loyalty enrolled customer can enjoy benefits via *17133# or Ncell App.

What are the loyalty benefits?

  1. The offer has been launched to appreciate the loyalty of our special customers.
  2. Upon successful enrollment, customers can earn 1 Loyalty Point per Re. 1 spending.
  3. The collected Loyalty Points can be used to redeem different Offers.
  4. The offers include Ncell data packs & voice packs as well as discounts and free offers from other service providers.

Who are eligible for Loyalty Program?
Prepaid customers who are continuously with us in Ncell network are eligible for Loyalty Program.

How is Tier Level determined?
Upon enrollment into the Loyalty program, you will receive welcome message and 100 bonus loyalty points. Your default Tier level will be “Silver.” You can upgrade to higher tier levels with increase in total earned points.

Total earned Loyalty Points Tier Level
1 to 5000 Silver
5000 to 15000 Gold
More than 15000 Platinum

Higher the tier level, better will be the Loyalty Offers that can be redeemed.

Points Silver Gold Platinum Validity
500 200 MB +20 mins 300 MB + 30 mins 400 MB + 40 mins 3 days
1000 500 MB + 50 mins 700 MB + 70 mins 900 MB + 90 mins 3 days
2000 1 GB + 100 mins 1.4 GB + 140 mins 1.6 GB + 160 mins 7 days
3000 2 GB + 200 mins 2.5 GB + 250 mins 2.8 GB + 280 mins 7 days
4000 3 GB + 300 mins 3.6 GB +360 mins 4 GB + 400 mins 7 days
5000 5 GB + 500 mins 6 GB + 600 mins 7 GB + 700 mins 7 days

Along with these, discounts and free services of other service providers/merchants will be availed.

How to check the Loyalty Balance and redeem offers?

Using code, dial *17133# and you will find the following menu to press:

1. My Loyalty Balance
2. Redeem Offers
3. Query transactions

Simply press 2 to redeem loyalty points and 1 for checking loyalty balance.
Using Ncell App, click on your picture/go to My Profile from your Home screen.
You can see your loyalty points balance and Tier level right in the top profile info. If you scroll down and go to “My Loyalty”, you can see your loyalty card with balance points, expiry date etc. Below the card, among 3 options, click on “Offer”, to check the available offers and redeem.

What is Loyalty offer?

The Loyalty flash offer has been launched where the loyalty customers can enjoy the following discounts at our Loyalty partners.

Loyalty partner name Location Discount Points
BFHillshoes New Road, Kathmandu 20% Off 100 points
Kyi-Dhe Kitchen & Bar Naagpokhari, Kathmandu 20% Off 50 points
Curilo Restaurant Lainchaur, Kathmandu 15% Off 50 points
Photo Concern  New Road, Kathmandu 15% Off 100 points
Sinka Restaurant Kathmandu 15% Off 50 points
*Valley Express Restaurant Nayabazar, Kathmandu 15% Off 50 points
Embassy Restaurant Panipokhari, Kathmandu 12% Off 50 points
Biryani Adda Restaurant Kathmandu 10% Off 50 points
DeValley Restaurant Tripureshwor, Kathmandu 10% Off 50 points
Foodbagaan Restaurant Maitidevi, Kathmandu 10% Off 50 points
*Sundown Restaurant Tripureshwor, Kathmandu  10% Off 50 points
The Bakery Cafe All Outlets 12% Off 50 points
Dreams International Gold Resort Butwal, Kalikapath 25% Off 200 points
Dreams International Resort Butwal, Kalikapath 25% Off 200 points
O2Bar&Grill Restaurant Lakeside, Pokhara 15% Off 50 points
Hotel Iceland Lakeside, Pokhara 10% Off 200 points
Sital Chautari Restaurant Baneshwor, Kathmandu 15% Off 50 points
Marcopolo Restaurant Chhaya Center, Thamel 20% Off 50 points
Kupu Kids Lazimpat, Kathmandu 10% Off 100 points
Sumeru Opticals Pulchowk, Laltipur 20% Off 100 points
The Shine Dental Sanepa, Laltipur 10% Off 100 points
Kriti Opticals Bhaisepati, Lalitpur 20% Off 100 points
Aarya Welness Spa Baluwatar,Kathmandu 30% Off 100 points
The Glam City  Bhairawaha 10% Off 100 points
Hastag Food and Bar Biratnagar 10% Off 50 points
Royal Biryani House Traffic Chowk, Biratnagar 10% Off 50 points
Mughal Empire Restaurant All outlet,Kathmandu 10% Off 50 points
Nizam’s House Durbarmarg, kathmandu 15% Off 50 points
Baby Tree Jhamsikhel, Kuleshwor 15% Off 50 points
Clinic One Kathmandu Jawalakhel, Bhaktapur 10% Off 100 points
Drishya Lounge Eyeplex Mall, New Baneshwor, Kathmandu 12% Off 50 points
Hardrock Cafe Sherpa Mall, Kathmandu 15% Off 50 points
Blue Note Cafe Sanepa, Lalitpur 10% Off 50 points
Barpeepal Hotel Pokhara 10% Off 200 points
Makuchen Bakery Kathmandu 15% Off 100 points
Athiti Resort Pokhara 20% Off 200 points
Annapurna Cable Car Pokhara 10% Off 100 points
BHU Clothing Bluestar Complex (5th Floor), Tripureshwor, Kathmandu 17% Off 100 points

 *Valley Express Restaurant & Sundown Restaurant will offer the stated discount on the bill amount of Rs. 1000 above and Rs. 1500 above respectively.

How can I redeem Loyalty offers?

You can redeem offers by following the standard process.

i) Go to Ncell App. Click on your picture/go to My Profile from your Home screen.
Please scroll down and go to “My Loyalty”. You can see your loyalty card with balance points, expiry date, etc.
Click on “Offers” to check and redeem the available flash offers.

ii) Dial *17133# and select 2 to redeem offers. Select 2 Merchant Offer to get the Flash offer.