What is Ncell's HomeNet Wirefree+?
HomeNet Wirefree+ is a new wireless fixed service that can be used to operate Wi-Fi like a fibre service on the ground. This facility can be easily accessed by placing the SIM card in the router.
How long will it take to set up this service of Ncell?
Ncell's fixed HomeNet Wirefree+ is an easy service, so it can be operated immediately after activating the SIM card. Kindly mention the location where you stay, we will take further details about the location, then we will visit your location and install the "system there" after which you will be able to access the Internet easily.
Can I change my Internet bandwidth?
Yes, you will be able to choose between two different Data plans with two different data volumes that we have.
Other Internet service providers aren't providing services, can I take a fixed HomeNet Wirefree+ Internet service?
Yes, we don't use the same Fiber, copper and cable internet as other operators are currently providing. The technology we use is different with a large coverage area, because of which we can also provide our services at places that other operators don't provide.
What's the difference between Ncell’s HomeNet Wirefree+ Internet and other cable internets?
Based on the number of users on the network, the quality of the cable internet is determined and as the number of users increases the speed of the internet continues to decrease, but since we provide dedicated connection we can provide our customers with the guarantee.
Is this fixed HomeNet Wirefree+ service like a Wi-Fi service?
The fixed HomeNet Wirefree+ service is not like the Wi-Fi service. As we use a different dedicated spectrum our wireless Internet network is a reliable service.
How far does its signal reach?
The router’s signal reach depends on where the router is located. If there is no blockage created in normal circumstances, its signal can reach a maximum of 100 meters.
What tools do I need for this?
There is no need for many tools for Wirefree + HomeNet service. Ncell provides the necessary Kits during installation. The Kit consists of router, power adapter, antenna. All you have to do is provide an electrical connection point for it.
Is the Wirefree + HomeNet connection secure?
The technologies we have chosen to use in our network are in line with the highest quality standards and are extremely secure. In addition, software encryptions are used in all data transfers. You can be assured that your data on our HomeNet Wirefree+ Internet is as secure on our Internet as it is on other media. No matter who you get your internet from, it is advisable to use antivirus software and follow the recommended security settings for all your devices. We work to make your wireless connection faster and more reliable. Our network folly complies with global security standards and gives you the confidence of the best internet.
Problem Solving measures:
Why is my internet not working?
Is there any such portal to control my Wi-Fi?
Yes, you can get information by scanning the QR code in the device seller's portal.
Can I purchase the package again after its expired?
Yes, you can purchase the package again after expiration.
How can I top-up HomeNet Wirefree +?
You can top-up this service through any of the top-up medium.
Is there PAYG facility available for this service?
No, PAYG facility is not available for this service.
If I am a customer who moves from one place to another, can I use the same service when I go to different places?
No, HomeNet Wirefree + is a fixed service.
If my device is damaged, where woold I need to go to get it fixed? What is the warranty period of the router?
The router has 1-year warranty. If there is a problem with the software, it can be repaired free of cost, and if there is a problem with the hardware, you can get another device from the nearest Ncell center by paying certain amount.
This will require a warranty card, damaged device, customer's citizenship or official documents.
How much does it cost to get Wirefree+ HomeNet internet service?
We provide a variety of services to suit your needs and your budget. Pricing also varies depending on the services you choose.
Currently, there are two products available under this scheme, namely, HomeNet Super and HomeNet max. The details are as follows:
|Monthly Plan||90 Days Plan||Yearly Plan|
|45+45 GB Data per month||45+45 GB Data per month||45+45 GB Data per month|
|Rs. 700||Rs. 1970||Rs. 6720|
|Monthly Plan||90 Days Plan||Yearly Plan|
|65+65GB Data per month||65+65GB Data per month||65+65GB Data per month|
|Rs. 900||Rs. 2530||Rs. 8640|
How much discount can I get?
Discount of Rs. 65 will be available on quarterly payment and Rs. 105 on annual payment.
Is the given quarterly and annual price statement after discount?
Yes, this price is after discount.
Will 40 GB @Mbps be carried forward to next cycle after 45 GB + 45 GB?
If there is unused Data under 45GB @10Mbps, the unused Data will be carried forward to another cycle. If there is unused Data under 45GB @1Mbps, the unused Data will not be carried forward to the next cycle.
Is the Carry forward arrangement also available in the monthly plan?
No, it only applies to 90 days plan or annual plan.
What are the conditions for Rental Failure for the upcoming cycle?
In case the customer has paid the rental fee, the data is carried forward for the next month and in case of non-payment of the rental fee, the situation of rental failure is created.
Note: After the main data volume expires, you will get 45GB and 65GB Data volume at the speed of MBPS, respectively.
How can I purchase Ncell HomeNet WireFree+?
To get to know more about this product and purchase HomeNet Wirefree+, for Ncell Network users please dial 9008 and for other networks please dial 9809008000 or visit your nearest Ncell Centre.