What is Fun store Portal Service?
With this service, all Ncell customers would be able to download exclusive videos and wallpapers, animation by paying a subscription fee. This portal offers a large pool of videos covering wide range of Kids and M-learning, Education, Cartoons and Entertainment.

How can I access Fun store Portal?
You can get the link for access to Fun store Portal by going through our entertainment portal (httpl://ncellsansar.com.np) and clicking on Fun store Tab. The tab will be redirected to the Funstore portal. Alternatively, you can go the link (http://ncellfunstore.com) directly to access Portal.

How much do I pay for subscribing to Fun store Portal and how much videos can I watch?
You can subscribe to 2 different subscription plans for Fun store Portal & it is available in both one time and auto renewable packs as mentioned in table below. However, standard data charges are applied at the time of browsing the videos.

Subscription Plan Rate NPR. (excl. taxes) Govt. Taxes (Rs) Total Price Downloadable Content
Daily 5 1.38 6.38 5
Weekly 20 5.54 25.54 40

In case of free downloadable content is over customer will be charged as follows
Pay Per Use Plan Rate (Rs) (excl. taxes) Govt. Taxes (Rs) Total Price Downloadable Content
Per Unit Content 3 0.83 3.83 1

*(Government taxes include :- 13% Telecommunication Service Charge and 13% VAT)

How can I subscribe/unsubscribe to the service?
You can subscribe/unsubscribe this service through SMS & Web application mode by following instructions mentioned below.
  Activation Deactivation
From Portal  http://ncellfunstore.com Via http://ncellfunstore.com, under my account section click unsubscribe for deactivation.

SMS Mode

Short Code
Daily One time
1 #NA 17140
Weekly One time
2 #NA 17140
Daily Recurring
D unsub 17140
Weekly Recurring
W 17140

In which tariff plans will this service be applicable?
This will be applicable in all tariff plan of Ncell prepaid and postpaid numbers.

Are the products auto-renewable or one-time?
The products are available in both auto-renewable and one time feature.

What will be the validity of different products?
Validity of one time product for daily will be 24 hours from the time of activation.

Is my current phone capable of downloading videos?
You can download videos from your phone that supports mobile data & mobile videos. You may checkyour phone compatibility by referring to your phone manual.

Is multiple subscription of different plan allowed?
Multiple subscription of different plan is not allowed.

What happens if I have low balance at the time of subscribing to the service?
To subscribe the service, you should have enough main balance on your account.

Will I be charged separately for downloading video content?
The subscription plan rate for the service is only for access to the portal. You will be charged for data separately as per your plan for downloading videos on the portal. Alternatively, You can also download the videos from WIFI.

If I am not in coverage area but have WIFI, will I be able to download videos?
You can download videos even if you are connected to the WIFI but you have to subscribe the service to get access for the content.

Can I watch other video portal/apps from the subscription plan?
The subscription fee will only work for the Funstore portal.

Can I download videos from the Funstore portal? 
Yes you can only download videos as per the subscription plan from the Funstore portal.

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