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Vzone

What is Vzone?
Vzone is an entertainment destination solely dedicated to showcasing exclusive, original and premium short-form video content from Movies, TV, Music and Glamour. Vzone is one store with multiple categories with unlimited access. You can stream videos as per requirement.
 
How can I access Vzone?
You can get the link for access to Vzone by going through our entertainment portal (www.ncellsansar.com.np) and clicking on Video tab and reselect Vzone tab inside the Video tab.
 
How much do I pay for subscribing to Vzone and how many videos can I watch?
You have 3 different subscription plans for Vzone service & it is available in both one time and auto renewable packs as mentioned in table below. However, standard data charges are applied at the time of browsing the videos. You can watch unlimited videos within your validity period.

Subscription Plan

Rate (incl. of taxes, Nrs.)

Daily

5

Weekly

30

Monthly

100

 
How can I subscribe/unsubscribe to the service?
You can subscribe/unsubscribe this service through SMS & Web application mode by following instructions mentioned below.

 

Activation

Deactivation

Portal itself

Via http://vzonenp.com

Via http://vzonenp.com, from the menu under My Content then click Option and you are able to unsubscribe the service by clicking the unsubscribe button.

 

SMS mode

Activation

Deactivation

 

Daily one-time

V

 NA

17134

Daily recurring

VR

R VR

17134

Weekly one-time

W V

 NA

17134

Weekly recurring

W VR

R W VR

17134

Monthly one time

M V

 NA

17134

Monthly recurring

M VR

R M VR

17134

 
In which tariff plans will this service be applicable?
This will be applicable in all prepaid and postpaid plans except connect data SIMs.
 
Are the products auto-renewable or one-time?
The products are available in both auto-renewable and one time feature.
 
What will be the validity of different products?
Validity of one time product for daily will be 24 hours from the time of activation and validity of auto renewable product will be mid-night of the same day.
 
Is my current phone capable of browsing videos?
Your phone will be able to browse a video if:
•        You are using mobile phone that supports mobile data & mobile videos. You may check your phone compatibility by referring to your phone manual.
•        Your mobile phone is configured with Mobile Internet (WAP/GPRS) settings.
•        You have enough credit, especially if you are using a prepaid
 
Is multiple subscription of different plans allowed?
Multiple subscription of this product is not allowed.
 
What happens if I have low balance at the time of subscribing to the service?
To subscribe the service, you should have main balance on your phone.
 
Will I be charged separately for streaming video services?
The subscription plan rate for the service is only for access to the portal. You will be charged for data separately as per your plan for browsing the portal or streaming videos on the portal.
 
Sometimes the page does not refresh or it says "Loading" for a long time, what should be done in such a scenario?
In such case, first exit from browser, restart your mobile phone and try again.
 
Can I watch other video portal/apps from the subscription plan?
The subscription fee will only work for the Vzone portal.
 
Can I download videos from the Vzone portal?
You can only stream video from the Vzone portal.

© Ncell 2017.

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