•  

Startalk Service

1. What is Startalk Service?
 
It is an IVR based chat service where both caller and celebrity enter into a conference room and converse with each other for a certain period of time. The callers have to wait for their turn and during that duration they will be able to enjoy the interesting conversations held with the other caller’s with the stars. Only selected user will get chance to talk with celebrity.
 
Apart from the live chat service customer can also get access to the following offline categories:
 
  • Library of previous chats with handpicked interesting previous conversations on voice medium. 
  • Celebrity calendar
  • Celebrity Gossip section
  • Birthday Section 
  • Movies Review/Preview section
  • Entertainment news
 
2. How can I access Startalk Service?
 
You can access Startalk Service by just Dialing 17147 with your Ncell Mobile Number. This number is toll free.
 
 
3. How much do I pay for subscribing to Startalk Service and how much time I can enjoy Startalk?
 
You can subscribe to different subscription plans for Startalk Service & it is available in both one time and auto renewable packs as mentioned in table below. 

Pack Subscription fee (excl. of taxes) TSC (13%) VAT (13%) Price Inc. of Taxes Free Bundle Minutes Expiration Day
Daily Onetime 3.99 0.52 0.59 5.09 30 1
Weekly Onetime and Auto renewal 15.94 2.07 2.34 20.35 150 7

Subscribers can also re-fill from the below packs when purchased time is consumed

Pack Subscription fee (excl. of taxes) TSC (13%) VAT (13%) Price Inc. of Taxes Bundle Minutes Expiration Day
Refill - Onetime 3.99 0.52 0.59 5.09 50 1

 
4. Is multiple subscription of different plan allowed?
 
Multiple subscription of different plan is not allowed.
 
5. How can I Subscribe/Unsubscribe to the service?
 
The following channels and process is used for activation and deactivation of the service.

  • From SMS use the following key words
            
Pack Activation Keyword Deactivation Keyword Shortcode
Daily Onetime DO    
Weekly Onetime WO NA  
Weekly Recurring WR   17147
  •  Call 17147 and follow the instruction for activation and deactivation of services.
  •  From USSD Dail *17147# for activation of service
6. In which tariff plans will this service be applicable?
 
This will be applicable in all tariff plan of Ncell prepaid and postpaid numbers.
 
7. Is the Service auto-renewable or one-time?
 
The service is available in both auto-renewable and one time feature. 
 
8. How can I check my Startalk balance minutes?
 
You need to type BAL and sent to it 17147. You will get Startalk balance minute info via SMS. 
 
9. How do I change the language? 
 
User can change the language as per his/her choice in help menu basis available languages on IVR
 

© Ncell 2019