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What is Shemaroo Service?
With this service, all Ncell customers would be able to stream movies and download latest Bollywood gossip video content by paying a subscription fee. This portal offers a large pool of Movies covering Bollywood, Classics, Bengali, Best Nominated movies, Bollywood Songs, Scenes, Latest gossip videos which are all the categories in Shemaroo APP & WAP.
 
How can I access Shemaroo App?
You can download Mobiplex as part of Shemaroo APP from Google Play Store.
 Alternatively, you can go to the link (mobiplexnepal.com) directly to access Portal to access the Shemaroo movie content.
 
Can customers use Mobiplex- Shemaroo app without subscription?
No, this is a premium service & you have to pay the subscription charges to watch the movies. Standard data charges will be applied on browsing and streaming the content.
 
How much do I pay for subscribing to Mobiplex- Shemaroo Portal and how many movies/videos can I watch?
You can subscribe to 9 different subscription plans for Mobiplex/shemaroo Portal & it is available in both one time and auto renewable packs as mentioned in table below. However, standard data charges are applied at the time of browsing the videos.
Subscription Plan Rate Rs. (excl. taxes) Govt. Taxes Rs. Total Price
3 Days 15 4.15 19.15
Daily 5 1.38 6.38
Weekly 30 8.31 38.31
Monthly 100 27.69 127.69
*(Government taxes include: - 13% Telecommunication Service Charge and 13% VAT)

How many movies can I download after subscription? 
You can only download unlimited short video clips within your pack validity period. Full movies cannot be downloaded, it can only be watched in within the App or WAP portal.
 
 Which phones can support Mobiplex- Shemaroo APP?
Any Android smartphone with compatibility to play videos can support Mobiplex. Wap portal is accessible from both Android & iOS devices.
 
How can I subscribe/unsubscribe to the service?
You can subscribe/unsubscribe this service through SMS & Web application mode by following instructions mentioned below.
 
  Activation Deactivation
From Portal Via http://mobiplexnepal.com, click any content for activation Via http://mobiplexnepal.com, under my account section click unsubscribe for deactivation.
 
From SMS  Activation (SMS) Deactivation (SMS) Short Code
Daily one time START SM30 - 17172
3 days One time START SMO3   -
Weekly  One time START SMO7 -
Monthly  One time START SMO30 -
3 Days Renewal START SMR3 STOP   SMR3
Weekly Renewal START SMR7 STOP   SMR7
Monthly  Renewal START SMR30 STOP   SMR30
 
In which tariff plans will this service be applicable?
This service is applicable in all prepaid and postpaid tariff plan of Ncell.
 
Are the products auto-renewable or one-time?
The products are available in both auto-renewable and one-time feature.
 
How can I pay for the content in  Mobiplex- Shemaroo APP?
 You can pay for the selected content by following below steps:


  • Select the movie you want to play.
  • Select Ncell as the payment option.
  • Confirm your payment & the content is ready to play.
 
Is my current phone capable of downloading videos?
You can download videos from your phone that supports mobile data & mobile videos. You may check your phone compatibility by referring to your phone manual.
 
Is multiple subscription of different plan allowed?
Multiple subscription of different plans within the auto renewal plans of (Monthly, weekly, Daily) is not allowed. However, you can subscribe to auto renewal plans and Value pack plans at same time.
 
Will I be charged separately for downloading video content?
The subscription plan rate for the service is only for access to the portal. You will be charged for data separately as per your plan for downloading videos on the portal. Alternatively, You can also download the videos from WIFI.
 
Can I watch other video portal/apps from the subscription plan?
The subscription fee will only work for the Mobiplex- Shemaroo portal.
 
Can I download videos from the Mobiplex-  Shemaroo portal?
Yes, you can only download videos as per the subscription plan from the MOBIPLEX WAP portal. In the MOBIPLEX App, you can only stream movies and videos.
 
Can I download movies from the Mobiplex- Shemaroo portal?
No, you cannot download movies from the Mobiplex- Shemaroo WAP or APP portal. Movies can only be streamed.
 
Can I play content after the subscription expires?
 Content could not be played after expiration of subscription. To play the content you have to re subscribe to the App/WAP portal.

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