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Ncell Pro Roaming

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ATTENTION: BORDER ROAMING ISSUES

If you have activated the roaming service and you are travelling near the border areas of India and China, please make sure that you are latched to Ncell’s network before making/receiving any calls, SMS or using data service. Sometimes, there is high probability of latching to other operator’s network in border areas due to the increase in their frequency. So you need to confirm the latched network to avoid this issue.

To overcome such situation, please make sure that your network mode is in manual. Please avoid automatic network mode as it may latch to any of the available networks of India or China which has good coverage.


RECOMMENDATIONS WHILE ROAMING
1. Switch off data roaming while data is not used.
2. Certain internet based applications viz. GPS, Facebook, Blackberry messenger or any other instant messaging application etc. continuously consume data bandwidth leading to high data roaming charges even when you are not using the same. This is applicable to smart phones and high-end GPRS capable handsets which poll (communicate with) the home network continuously. We advise you take an informed decision to keep these applications switched-on, while you are overseas.
3. Do not respond to suspicious SMS or links to avoid bill shocks.
4. In line with the International Privacy Practices, we do not record or store information about websites visited, or applications used by you via GPRS and Blackberry services. Therefore, Ncell will not be able to furnish such itemized/detailed information except to the level of charges levied by the international operators, which would be considered valid and true.

© Ncell 2018