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Music Station Service

1. What is Music Station Service?
Music Station is the new and revolutionary Music product. It is a user's personal Music station anytime, anywhere with a huge variety of songs from multiple genres at the users finger tips, Music Station is the only solution to end user’s all entertainment needs!! Differentiating feature of the service is the fact that it tracks songs heard by the subscriber over time and plays a selection based on previously heard songs. It offers additional functionality of dedicating tracks, adding playlist, song search, record your own song and best user recorded songs. 
 
2. How can I access Music Station Service?
You can access Music station by just Dialing 17140 with your Ncell Mobile Number. This number is toll free.
 
 
3. How much do I pay for subscribing to Music Station Service and how much time I can enjoy Music Station?
You can subscribe to different subscription plans for Music Station Service & it is available in both one time and auto renewable packs as mentioned in table below. 

Pack Type  Validity( In Day/Event) Rate NPR. (excl. taxes) Govt. Taxes NPR. Rate NPR. (Incl. taxes) Free Minutes/Download
Non Recurring 1 2.3918 0.6623 3.0541 30
Recurring/Non Recurring 7 11.9589 3.3114 15.2703 150
Recurring/Non Recurring 30 39.8629 11.038 50.9009 500
 
 In case the free minutes is over customer will be, charged as follows
Pack  Type Validity( In Day/Event) Price Point (excl. taxes) Govt. Taxes NPR. Price Point(Including Tax.) Free Minutes/Download
Non Recurring 1 2.3918 0.6623 3.0541 30
 
 
 
4. How can I Subscribe/Unsubscribe to the service?

Service Activation Mode Activation Keyword Deactivate Keyword Subscription Pack
Auto Renewal Non Auto Renewal DEACT
SMS - ND Daily
AW NW Weekly
AM NM Monthly
IVR - Dial 17140àPress 2àPress 1 Dial 17140àPress 0 for help àPress3 for deactivation àPress 2 Daily
Dial 17140àPress 1àPress 2 Dial 17140àPress 2àPress 2 Weekly
Dial 17140àPress 1àPress 3 Dial 17140àPress 2àPress 3 Monthly
User also can activate the service Via USSD as well. User need to dial USSD String *17140*5#
 
5. In which tariff plans will this service be applicable?
This will be applicable in all tariff plan of Ncell prepaid and postpaid numbers.

6. Is multiple subscription of different plan allowed?
Multiple subscription of different plan is not allowed.
 
7. What happens if I have low balance at the time of subscribing to the service?
To subscribe the service, you should have enough main balance on your account.
 
8. Can I enjoy the service after free minutes over?
You have to take top up @ Rs 3 for 30 minutes (excl. taxes). For top up you have to call on IVR and follow below instructions.
 
17140 > Press 0 for help > Press 3 for top up
 
9. How can I check my music station balance minutes?
You need to type BAL and sent to it 17140. You will get music station balance minute info via SMS or you can call on 17140 Press 0 for help  Press 2. 
 
 
10. How can I dedicate the song to other mobile number?
You need to dial IVR short code 17140 and follow the below instruction.
 
Dial 17140 Select any category while listening the song press 5 for dedication  Press 1 to enter mobile number of your friend/loved one Press 1 to confirm
 
After follow the above instruction, your dedication will be sent to your friend/loved one.
 
 
11. How can I get DAC code of the song?
You need to dial IVR short code 17140 and choose any category of song while listening the song press 7 to get direct access code of the song.
 
12. Can I enjoy other services from the subscription plan?
 
The subscription fee will only work for the Music Station service.
 
13. Can I enjoy the service after free minutes over?
 
You have to take top up @ Rs 3 (excl. taxes) for 30 minutes. For top up you have to call on IVR and follow below instructions.
 
17140 ->Press 0 for help ->Press 3 for top up
 
14. What are the features of the Music Station?
 
Apart from different verity of music, you can enjoy dedication, song download, playlist, song search, playlist search, Record your own song etc.
 
15. Is there any timing to use the service?
 
No, You can enjoy the service anytime after subscribing the service.
 
 
16. How can I check my music station balance minutes?
 
You need to type BAL and sent to it 17140. You will get music station balance minute info via SMS or you can call on 17140 Press 0 for help  Press 2. 
 
 
17. How can I dedicate the song to other mobile number?
 
You need to dial IVR short code 17140 and follow the below instruction.
 
Dial 17140 Select any category while listening the song press 5 for dedication -> Press 1 to enter mobile number of your friend/loved one ->Press 1 to confirm
 
After follow the above instruction, your dedication will be sent to your friend/loved one.
 
18. How can I get DAC code of the song?
 
You need to dial IVR short code 17140 and choose any category of song while listening the song press 7 to get direct access code of the song.
 
19. How can I search my favorite song?
 
You need to follow below instruction for song search.
 
Dial 17140 Press 5 for Song Search -> Press 2 to enter DAC code of the song
 
After follow the above instruction, you favorite song will be playing.
 

© Ncell 2018