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Mero SIM Mero Jimmewari



As per the direction of the government, customers are requested to perform SIM re-verification process and take ownership of SIM cards, if they are using SIM cards registered under someone else’s name. 
 
A person must only be using a SIM registered in his/her name. As per the government plan, mobile number of customers will be used as a primary mode of identification in public service delivery, emails, bank accounts, social media accounts, and many others. Thus, transactions performed from the SIM card is his/her responsibility.
 
If a customer has been using a SIM which is not registered in his/her name, then he/she needs to transfer ownership of that SIM in his/her name by providing necessary details.  
 
For SIM re-verification, a customer has to authenticate that he/she has been using that particular SIM/mobile number for at least six months by providing more than 10 phone numbers that are frequently dialed. Once the call details records are matched, the mobile number will be registered in his/her name after submission of the duly filled subscription form.
 
To check who is the owner of the SIM/mobile number:
o Dial *9966#
o Download Ncell App and check name on the home screen 
o Call 9005 
 
For information on how to transfer ownership of SIM:
o Visit nearest Ncell Centre
 
For more information about the SIM Re-verification process:
o Dial voice prompt 17101
o Call 9005
o Visit nearest Ncell Centre
 
 

FAQs 

·       What is SIM re-verification?
If you have been using a SIM which is not registered in your name, then you need to register that SIM in your name with your details. This process of ownership transfer is called SIM re-verification.
 
·       Why do I need to re-verify my SIM?
A person must only be using a SIM registered in his/her name.  As per the government plan, mobile number of customers will be used as a primary mode of identification in public service delivery, emails, bank accounts, social media accounts, and many others. Nepal Telecommunications Authority, the regulatory body of the telecommunications sector, has also published a public notice, informing all customers to use SIM registered under his/her name only. Therefore, if you are using SIM card registered under someone else’s name, then you are required to transfer ownership of the SIM in your name.
 
·       How can I check whether the SIM is registered as per my details?
There are three ways to check:
1. Dial *9966#
2. Download Ncell App in your mobile and see your name on the home screen, or
3. Call 9005 and ask whether the SIM is in your name or not.
 
·       Where do I need to go for SIM re-verification? 
You can visit your nearest Ncell Centre for the SIM re-verification process.
 
·       What do I need to do for SIM re-verification?
For SIM re-verification, you have to authenticate that you have been using that particular SIM/mobile number for at least six months by providing more than 10 phone numbers that are frequently dialed. Once the call details records are matched, the mobile number will be registered in your name after submission of the duly filled subscription form.
 
·       What do I need to bring for the SIM re-verification process?
You need to bring your citizenship certificate or original driving license or passport and a passport size photo.
 
·       What if I am not able to remember the phone numbers dialed for ownership transfer of SIM/mobile number that I have been using?
The current SIM owner along with his/her original documents needs to be present in the Ncell Centre with you. He/she needs to fill out a Transfer of Ownership form, while you need to fill out a Subscription Form and submit original documents with a passport size photo.
 
·       What are the charges for SIM re-verification?
SIM re-verification is free of cost.
 

© Ncell 2019