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Customer Service 

Call Center

Our dedicated team at our Call Center is ready to assist with any of your queries. Assistance is just a call away!
 
You can dial:
 
9005 from Ncell Prepaid Numbers
9007 from Ncell Pro & Ncell Biz Numbers
9809005000 from other numbers. 
 
Please note: Calls to IVR (900/9005) is free of charge. You will get 5 calls free every month to talk to the Call Center representative; standard charges will be applicable after 5 calls. Calling from other operators will be charged as per the standard tariff determined by the operator. Our call center operates 24X7.
 

Online Support

To chat with our customer service representatives, please click on Chat box at the bottom of this page.
 
You can send private messages, comment or post on our Ncell Facebook Page. Please go to https://fb.com/ncell or https://m.me/ncell to send us a private message.
 
You can reach us via email as well. Just us send an email to emailus@ncell.axiata.com and our customer service representatives will be there for your support.
 
Please follow us on our social media pages to get latest updates, offerings and support.

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